home support Deutsch
  support  
  Top Page  
     
  FAQ  
  Downloads  
  Software Demo  
  eutaxa Link  
     
     
     
     
     
     
     
     
     
     
     
     
 
 
  Frequently asked Questions      
           
    1. Why are the eutaxa products so expensive?    
    2. Is it possible to download images?    
    3. Why are there no images in the Query Key sub-application?    
    4. Is it possible to install the software on a server system?    
    5. Why are only images of one species displayed when reaching the final systematic level in the D-Key card?    
         
    6. Can the software be installed on Windows Vista?    
         
         
         
         
       
   

1. Why are the eutaxa products so expensive?

Actually, the price of a eutaxa product is higher than the price of most identification literature. However, it must be kept in mind that the CD does not only include identification keys, but also a complete reference collection. To establish a collection of similar extent, the user has to spend a lot of time on sampling and subsequently on preparing, storing and maintaining the collection. This requires a higher financial investment. In addition, the collection includes numerous rare species, which are very difficult to find and only known to a few specialists up to now. The eutaxa software allows you to upgrade the reference collection periodically. Since the updates are included in the price, the customer acquires a relatively cheap product, soon offsetting any additional costs.

 

   
   

2. Is it possible to download images?

The software works exclusively with a copy protection key that prevents downloading of images. When trying to copy or to print one of the images, an error message appears on the screen.

   
   

3. Why are there no images in the Query Key sub-application?

The multicriterial key was programmed to offer a versatile application to specialists, used to aggregate groups of species by the presence or absence of morphological criteria, to limit the range or species or to identify fragmentary material. Unlike the Dichotomic Key, it is less appropriate for precise determinations and should not be used to identify species more rapidly (it therefore contains no images, but requires sufficient knowledge about the morphology of the organism group). Images of species can be viewed and compared in the Gallery sub-application (reference collection), after transferring the results of the last Query Key calculation.

   
   

4. Is it possible to install the software on a server system?

The software can be installed on any server, but only as a single ........

   
   

5. Why are only images of one species displayed when reaching the final systematic level in the D-Key card?

If the text field "Systematic Level" on the D-Key card contains more than one species (because a further differentiation is not possible) then images and descriptions of only one of these species can be queried on the Species Profile and Species Description cards. To query images and/or data of all of these species, switch to the Gallery or Ecology sub-applications and select the desired names.

   
   

6. Does the Eutaxa software run on new Windows operating systems?

The software can be installed on PCs or Notebooks with Windows operating systems XP, Vista, Windows 7 and Windows 8. Unfortunatelly, the software is not compatible with Windows 10, as the older version of the Microsoft SQL-Server is not accepted by this new operating system. A compatible version will be available in a few years. Nevertheless you may run the Eutaxa products under Windows 10 on a virtual machine with operating systems XP, Windows 7 or 8.

The software can be installed on 32-bit as well as on 64-bit systems. The newest program (Ephemeroptera 14) automatically recognizes the system requirements and may be installed without problems. When running the setup of an older program, you have to make some modifications and adjustments during the installation. Instrucitons how to install the products on different operating systems are given in the installation guide, which can be dowloaded from the page Downloads.